Management Director
Location:
@Old Airport, Laphto Mall, 2nd Floor, Addis Ababa/ #Oromia Region Agent, Head of Adama, Oromia. Roba Ahmed, Adama City
Mon - Fri : 7.00 - 8.00

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Privacy Policy for Ezzu Auto Tech Trading Plc.

Effective Date: December 14, 2025

Expired Date: December 14, 2026

1. Introduction and Scope

Welcome to Ezzu Auto Tech Trading Plc. ("we," "our," "us," or "the Company"). We are a technology-focused company. Also, we are dedicated to providing innovative fuel-saving solutions. These solutions are designed to enhance fuel efficiency and reduce emissions by up to 95%. They help various vehicles achieve fuel consumption reductions of up to 20%. This includes cars, trucks, heavy machinery, and water pumps. We serve all major cities across Ethiopia. This includes Addis Ababa, Adama, Dire Dawa, and Harar. Our modern mailing systems ensure accessible delivery for every customer. At Ezzu Auto Tech, our mission is to offer affordable technology. We aim to help customers reduce their fuel expenses. We also promote a more sustainable approach to energy use.

This Privacy Policy governs the manner in which Ezzu Auto Tech Trading Plc. Collects information. It uses the collected information from users (each, a "User" or "you") of our website. Even, it maintains this information; It also discloses it. Hereinafter, the website is referred to as the "Site". This privacy policy applies to the Site and all products and services offered by Ezzu Auto Tech Trading Plc. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, please contact us. You can also ask about our practices with regard to your personal information. Use the information provided at the end of this document to reach us.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we want to explain what information we collect. We will also explain how we use it. Finally, we want you to know what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If you disagree with any terms in this privacy notice, please stop using our Site immediately. Also, discontinue our services immediately. This policy encompasses all forms of data collection. This includes direct user input, automated tracking technologies, cookies, and pixel tags. It also covers interactions with third-party service providers. These providers include Google AdSense, Google Analytics, and various affiliate networks. We may partner with them to enhance your experience and provide relevant advertisements.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site. You may also express an interest in obtaining information about us or our products and services. Additionally, we collect information when you participate in activities on the Site or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Site. It also depends on the choices you make and the products and features you use.

Personal Information Provided by You:

We collect names, phone numbers, email addresses, mailing addresses, billing addresses, debit/credit card numbers, and other similar information. All personal information that you provide to us must be true, complete, and accurate. You must notify us of any changes to such personal information.

Information Automatically Collected:

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity, such as your name or contact information. It may include device and usage information. This covers your IP address, browser and device characteristics, operating system, and language preferences. It also includes referring URLs, device name, country, and location. Additionally, it encompasses information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site. It is also used for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

  • Log and Usage Data: Log and usage data includes service-related, diagnostic, usage, and performance information. Our servers automatically collect this when you access or use our Site. We record this information in log files. Depending on how you interact with us, this log data may include your IP address and device information. It may also include your browser type and settings. It may also include information about your activity on the Site. This includes the date/time stamps associated with your usage, pages and files viewed, and searches. It also covers other actions you take, like which features you use. Additionally, it can contain device event information such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings.
  • Device Data: We collect device data. This includes information about your computer, phone, tablet, or other device you use to access the Site. Depending on the device used, this device data may include your IP address (or proxy server). It might include device and application identification numbers, location, browser type, and hardware model. Information about your Internet service provider and/or mobile carrier may also be collected. Additionally, it includes details about your operating system and system configuration.
  • Location Data: We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to reach the Site. For example, we may use GPS and other technologies. These technologies collect geolocation data. This data tells us your current location (based on your IP address). You can opt out of allowing us to collect this information. You can do this by refusing access to the information. Another option is disabling your Location setting on your device. Note, however, that opting out may restrict your access to certain aspects of the Services.

3. How We Use Your Information:

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes based on our legitimate business interests. This is done to enter into or carry out a contract with you. We also rely on your consent and comply with our legal obligations. Even, We specify the processing grounds next to each listed purpose below.

We use the information we collect or receive:

  • To facilitate account creation and the logon process. If you decide to link your account with us to a third-party account, we use the information from those services. This includes accounts like Google or Facebook. This helps us facilitate account creation and the logon process to perform the contract.
  • To post testimonials. We post testimonials on our Site that may contain personal information. Before posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update or delete your testimonial, please contact us. Be sure to include your name, testimonial location, and contact information.
  • Request feedback. We may use your information to request feedback and to contact you about your use of our Site.
  • To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
  • To send administrative information to you. We may use your personal information to send you product, service, and new feature information. We may also inform you about changes to our terms, conditions, and policies.
  • To protect our Services. We may use your information to help keep our Site safe and secure. This includes activities such as fraud monitoring and prevention.
  • To enforce our terms, conditions, and policies. For business purposes, to adhere to legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data. We hold this data to determine how to respond.
  • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Site. This specifically applies to delivering our fuel-saving devices to Addis Ababa, Adama, Dire Dawa, and Harar. It also includes other regions in Ethiopia.
  • Administer prize draws and competitions. We may use your information to administer prize draws and co46mpetitions when you elect to participate in our competitions.
  • To deliver and facilitate the delivery of services to the user. We may use your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries. We will solve any potential issues you might have with the use of our Services.
  • For other business purposes. We may use your information for various business purposes. These include data analysis and identifying usage trends. We also determine the effectiveness of our promotional campaigns and evaluate our Site, products, and marketing. Improving your experience is a key focus too. We may use and store this information in aggregated and anonymized form. This way, it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

4. Google AdSense and DoubleClick Cookie

As an internet-based business, we use third-party vendors to support our site. Google is one of these third-party vendors. It uses cookies, specifically the DART cookie, to serve ads. These ads are based upon our site visitors' visit to our site and other sites on the internet.

  • Third-Party Vendors: Third-party vendors, including Google, use cookies to serve ads. These ads are based on a user's prior visits to our website or other websites.
  • Advertising Cookies: Google uses advertising cookies. This use enables Google and its partners to serve ads to our users based on their visit to our Site. It also considers visits to other sites on the Internet.
  • Opt-Out: Users may opt out of personalized advertising by visiting Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.

Google uses the Double Click DART cookie in ads served on publisher websites. These websites display AdSense for content ads. When users visit our website, they might either view or click on an ad. In such cases, a cookie may be dropped on that end user's browser. The data gathered from these cookies will help us serve ads better. It will also help us manage ads on our site and across the web.

5. Google Analytics

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. These reports help us understand traffic patterns, user demographics, and content popularity. This understanding allows us to improve the functionality and user experience of Ezzu Auto Tech Trading Plc.

Google's privacy policy is available at: https://policies.google.com/privacy.

We may also use Google Analytics Advertising Features. These features may include Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. You can opt out of Google Analytics for Show Advertising and adjust Google Display Network ads using the Ads Settings. We also encourage you to use the Google Analytics Opt-out Browser Add-on.

6. Affiliate Marketing Disclosure

Ezzu Auto Tech Trading Plc. may engage in affiliate marketing, which is done by embedding tracking links into the website. If you click on a link to an affiliate partnership, a cookie will be placed on your browser. This tracks any sales for purposes of commissions.

We are a participant in various affiliate advertising programs. These programs are designed to provide a means for us to earn fees by linking to affiliated sites. This does not affect the price you pay for any products or services you purchase through these links. Our editorial content is not influenced by advertisers or affiliate partnerships. We only recommend products and services we genuinely believe will add value to our readers and customers. This is especially true for those related to automotive technology, fuel efficiency, and sustainable energy.

7. Cookies and Web Beacons

Like any other website, Ezzu Auto Tech Trading Plc. Uses 'cookies'. These cookies are used to store information. This includes visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience. We customize our web page content based on visitors' browser type and/or other information.

You can choose to turn off cookies through your individual browser options. To find more detailed information about cookie management with specific web browsers, visit the browsers' respective websites.

8. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent. This consent allows us to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: We may process your personal information when we have entered into a contract with you. This is necessary to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so. This is to comply with applicable law, governmental requests, or a judicial proceeding. It may also include a court order or legal process. We may respond to a court order or a subpoena. This includes responses to public authorities to meet national security or law enforcement requirements.
  • Vital Interests: We may disclose your information where we believe it is necessary. This could include investigating, preventing, or taking action regarding potential violations of our policies. We may also address suspected fraud and situations involving potential threats to the safety of any person. Additionally, this includes illegal activities or providing evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or financing. This may also occur during negotiations of an acquisition of all or a portion of our business to another company.
  • Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents. They carry out services for us. They may do work on our behalf and require access to your information to perform their tasks. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Site.
  • This technology will enable them to collect data on our behalf. It will help them understand how you interact with our Site over time. This information may be used to analyze and track data. It can determine the popularity of certain content, pages, or features. Additionally, it helps us better understand online activity. Unless described in this notice, we do not share your information with third parties for their promotional purposes. We do not sell, rent, or trade any of your information either.

9. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. We have taken reasonable steps to secure the personal information you provide to us. However, please be aware that no security measures are perfect or impenetrable. Despite our efforts, no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee total security if you provide personal information.

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data where appropriate.
  • The ability to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services.
  • The ability to restore the availability and access to personal data promptly. This is crucial in the event of a physical or technical incident.
  • A process involves regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures. These measures ensure the security of the processing.

10. Data Retention

We will keep your personal information only as long as necessary. This duration is set out in this privacy notice. A longer retention period is required or permitted by law, such as for tax, accounting, or other legal requirements. We will not keep your personal information for any purpose in this notice beyond the duration of your account.

We will either delete or anonymize your personal information when we have no ongoing legitimate business need to process it. If this is not possible, we will securely store it. For example, this may occur because your personal information has been stored in backup archives. We will also isolate it from any further processing until deletion is possible.

11. Children's Privacy

We do not knowingly solicit data from or market to children under 13 years of age. By using the Site, you represent that you are at least 13 years old. Alternatively, you are the parent or guardian of such a minor. In that case, you consent to such minor’s use of the Site. If we learn that personal information from users less than 13 years of age has been collected, we will act. We will immediately deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 13, please notify us. Use the contact information provided below.

12. Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These rights may include the ability to request access and obtain a copy of your personal information. You may also request rectification or erasure. Additionally, you can restrict the processing of your personal information. If applicable, you have the right to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

You have the right to withdraw your consent at any time. This applies if we are relying on your consent to process your personal information. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal. It will also not affect the processing of your personal information done on legal grounds other than consent. Processing on lawful grounds other than consent will continue unaffected.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Contact us using the contact information provided.
  • Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud. We may also troubleshoot problems and assist with any investigations. Additionally, we enforce our Terms of Use and comply with applicable legal requirements.

13. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature. This is a setting you can activate to signal your privacy preference. It indicates you do not want data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. Therefore, we do not currently respond to DNT browser signals. We also do not respond to any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted, and we must follow it in the future, we will inform you. We will update this privacy notice to describe that practice.

14. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date. It will be effective as soon as it is accessible. If we make material changes to this privacy notice, we will prominently post a notice. We may notify you of such changes. Alternatively, we may directly send you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

15. Contact Us

If you have questions or comments about this policy, you may contact us at our Head Office. You may also reach us at our Regional Agent Office. If you wish to exercise your rights regarding your personal data, you have options. You can reach out to us at these locations.

We are committed to resolving any complaints about our collection or use of your personal data. If you have any inquiries regarding our Privacy Policy, please contact us using the details below:

Head Office:

  • Company Name: Ezzu Auto Tech Trading Plc.
  • Address: Old Airport, Laphto Mall, 2nd Floor, Addis Ababa, AA, Ethiopia
  • Management Director: Abdulaziz Kemal Hassen
  • Phone 1: +251973103661
  • Phone 2: +251912729100

Management Director: Abdulaziz Kemal Hassen

Regional Agent Office:

  • Region: Adama City, Oromia Region
  • Agent Name: Roba Ahmed
  • Phone 1: +251970030266
  • Phone 2: +251976224894

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